Accounts and Settings

Getting started with GoDog and initial account setup

Q. How do I reset my account password?

A. To reset your GoDog account password click here: https://www.godoglive.com and find your league or facility and start the login process and then select ‘Reset Password’ or contact your league administrator.

Q. Do you offer Phone Support?

A. We don’t currently offer phone support at this time. Please email us at support@godogsports.com with any inquiries and we will get back to you within 24 hours. Please provide detailed information on any technical difficulties you are experiencing.

Q. Can I access the live stream from my device?

A. GoDog live stream is accessible on nearly any computer or mobile device using a private link provided by your facility admin. (We recommend using an updated version of Google Chrome)

Q. How are user accounts created?

A. Facility admins will invite active members of the league to the registration process. You will be given a passcode
Note: Facility admins and users will have the ability to monitor who is viewing their streams.

Q. Can I let my friends and family watch the games?

A. Yes! If you have a child playing in the league and you have been granted access with a passcode then you will be able to grant them access as well.